General Art & Antiques Sale 10 – 23 November

Our auction will take place from 10 until 23 november. This will be a regular live auction but without (or limited) bidders in the auction room. (Live Webcast Auction )
Bidding is possible ‘live online’ and by phone (limited lines) during the live sessions in November.  And by placing a bid online through the online catalogue. The catalogue is online. Click here for the separate PDF of the ‘live online’ sale schedule of November.

If you are a new (or not fully registered/approved) customer
Live online bidding, leaving absentee bids as well as creating a list with your favorites, etc. is possible through your personal account on our website. To create an account you will need to register (only once). To complete your registration with approval for bidding we send you, immediately after you have registered, an automatic email (check spam) requesting you to send us a copy of your ID. Please reply to this e-mail with your ID, we will process your details and approve you to bid. Please note that we need to receive your ID latest 24 hrs. before you want to bid ‘live online’ to guarantee that we can approve you in time.

Bidding
Our buyer’s premium is 29,5% including VAT.

Bid ‘live online’
You can login during the ‘live online’ session in which the lot or lot numbers of your interest will come up for auction to follow the auction ‘live’ and bid ‘live online’. Our sale of November is a ‘Live Online’ auction. Due to the Covid-19 situation without public in the room.

Absentee bids
Placing a bid through our online catalogue, is placing a maximum bid. We will try to buy the lot as cheap as possible during the ‘live session’ but if someone else is bidding also (absentee bid, live online or by telephone) we will bid during the live online auction as high as needed, up to your maximum bid. You will not receive e-mails if your absentee bid is over-bid, nor is your absentee bid visible online for others.

Telephone bid
Booking a telephone line for a lot number or several lot numbers is possible, for lot numbers with a minimum estimate of circa € 400,-. Please bid ‘live online’ or leave a maximum bid through our online-catalogue where possible. To request a telephone bid, please send an email to info@dezwaan.nl

Condition reports/viewing
You can request condition reports and additional images by sending an e-mail to info@dezwaan.nl. If you require any additional information or images, our specialists are present coming weeks and are happy to provide this by e-mail, phone or video call. Please note that we have already anticipated by placing multiple images and details of lot numbers in the online catalogue and we mentioned conditions in the descripion.

Shipping and collecting

Shipping
We provide in-house service for packing and sending your purchases by post (PostNL), registered and insured. For pieces that are to big or heavy to send in a normal package, you can also contact us. You can request a shipping quote for your purchased goods by email to info@dezwaan.nl. We will inform you of these costs and we can add these costs to your invoice, so you can pay the total due amount in once. We charge a little extra for the time and material on top of the PostNL fee.

Collecting
Collecting is possible 24, 25, 26 and 27 of November, from 10.00-17.00 hrs. by appointment only. An appointment tool will be available on our website, we work in timeslots of 10 minutes.

Delivery
We can arrange delivery by the two transport company’s we work with regularly, or have your purchased lot numbers picked up by a transport company of your choice.

We hope to meet you soon in good health, digitally, by phone or ‘live online’ during the live auction sessions.