Our responsibility and the applicability of this privacy policy

The confidentiality of your personal data is very imporant to us. In this Privacy Policy we inform you how your personal data you provided us digitally is being used.  When processing your personal data, we adhere to the General Data Protection Regulation (GDPR). When it comes to the processing of your personal data, we are the so-called ‘controller’ within the meaning of the GDPR. This means we decide which personal data is processed, for what purpose and in what way.
We are responsible for ensuring that your personal data is processed in a proper and careful manner in accordance with the GDPR.

This privacy policy applies to all our services and agreements. By using our website or entering into an agreement, you indicate that you accept our privacy policy.

Which personal data do we process?

Personal data is all data that can provide information about an identifiable natural person. We use and process, among other things, your name, address, telephone number, e-mail address, bank details, bidding and purchase/sale history. We need this information to contact you, to be able to implement and fulfill the agreements made with you. We may also use this information to send you informational or commercial messages related to our business. If you visit our website, we may be able to monitor your surfing behavior via cookies.

What do we do with your data?

Executing agreements
We process data to provide the services for which they are intended; buying and selling goods and including them in any mailing files. We only provide this information to others when this is necessary for the execution of the agreement, such as a transport service. We require these persons to handle this data carefully and only use it for the purpose for which we make it available to them.


We like to keep our customers and those who have given permission for this informed, and can also use the personal data to send (electronic) newsletters.

Online services

You can register on our website for current online participation in our auctions (live bidding). For this service we use the software program of NextLot. To use this service, you can register for a personal account (NextLot account) via the online button.

View, change & unsubscribe online services and unsubscribe from newsletters

We can delete your personal data registered with your NextLot account at any time at your request. You should take into account that personal data may have to be stored for a certain period for the purpose of a purchase agreement that has already been concluded. Requests for deregistration can be emailed to info@dezwaan.nl .

If you no longer wish to receive newsletters, you can unsubscribe at any time by sending an email to info@dezwaan.nl


Our website may use (external) cookies. You will (then) be asked whether you wish to accept them or you can set your browser to automatically accept or reject cookies. Cookies are small text files that can be placed on your computer to help us or third parties analyze how visitors use our site. The information generated by the cookies about your use of the website may be transferred to our own servers or those of a third party, such as Google.

Security personal data

We also think it is important that your data is safe, so we take appropriate technical and organizational measures to prevent loss, misuse or theft of your personal data. The data is stored, protected with a password and the people who work with it are bound by confidentiality (statements).

Retention period personal data

We do not store your personal data longer than is necessary for the purpose of the processing, however this may differ per situation. We use the statutory retention periods as a reasonable starting point.

Your rights

You have the right to inspect the personal data that we process, the right to correct this data or to have it removed. You also have the right to request us to transfer the digital data that we process to a third party to be notified by you.

If you want to know which of your personal data we process, you can submit a written request for access to us. In the unlikely event of complaints about the processing of your personal data, we would like to hear from you and resolve this with you. If we nevertheless cannot come to an agreement, you also have the right under privacy legislation to submit a complaint to the privacy supervisor, the Dutch Data Protection Authority.

You can contact the Dutch Data Protection Authority for this.
You can send your written requests or complaints to info@dezwaan.nl or reach us on +31 20622 04 47.